Below are some useful answers
to frequently asked questions
about boiler and plumbing issues.

We offer local professionals who can visit to carry out free on site surveys for the new products you need within your home with no hassle and no obligation.

We also offer instant online fixed price quotations saving the need for an on site survey with our clever step by step boiler quotating tool.

You will be able to compare different brands and prices which will allow you to make an informed decision on the product that best suits your needs, then choose your installation date for one of our expert installers to arrive and carry out the work, Putting you in the driving seat.

Answer

First you will answer some simple questions about your home and what you are looking for (it only takes a min so put the kettle on).

Choose

We recommend some packages with different brands and prices tailored to you requirements based on the answers you provided earlier.

Pay

You can pay and spread the cost over monthly installments including interest-free or pay it all up front using our secure payments systems. Choose whatever suits you best.

Delivered

We deliver your products ready for the installation on the day of the job shortly followed by your expert engineer to commence work.

Install

Your friendly qualified engineer will arrive, get set up and have your job completed and signed off with you. Put your feet up!
Yes, we will need to take your address as the landlord followed by the site address you want us to visit (discount is available for multiple property bookings).

If you choose to pay monthly, you will apply for credit through our payment partner Koze group Ltd (Hiber).

WE offer a range of payment plans over 1,2,3.,4 and 5 years including 0% APR available over 1 or 2 years. It’s 9.9% APR for our other plans. You can also leave a deposit of upto 50% (but you don’t have to), by leaving a deposit you will reduce your monthly payments and the amount of interest you pay. You then pay back the amount you borrow month by month, including any interest (if applicable). The first payment is usually made 1 month after installation but Koze group Ltd. (Hiber) will write to you and confirm the details. If you want to pay the finance off early please call the finance company directly who will give you a settlement figure.

Hiber is the company that manages secure online finance payments for i Gas Engineers Plumbing & Heating Ltd.

You can either choose to pay for your boiler order in monthly installments, or all at once on a credit or debit card.

This video demonstrates how to bleed a radiator, in order to release built up air and solve heating problems such as a ‘gurgling’ sound and cold radiator tops.

This video shows you how to repressurise your heating system using your Greenstar gas boiler’s internal filling key.

Replace the boiler. A repair can sometimes work out as much as what the cost of a brand new boiler costs.

A boiler replacement will save you money in the long run without the need for future repairs. Not only that but it could save you as much as £580 on your energy bill.

We can provide a brand new A-rated boiler from £1,695, or from £35.93 a month including VAT and gas safe installation.

How much does a boiler cost?

The cost for:

  • A brand new A-rated boiler
  • A brand new flue
  • A Boiler protection kit
  • Energy saving controls
  • All fittings, Fixtures & all other sundries
  • Installation from a Gas Safe Registered installer

Would set you back between £2,300 and £4,000.

We can provide a brand new A-rated boiler from £1,695, or from £35.93 a month including VAT and gas safe installation.

Yes. All of our gas engineers and installers are professional, experts that are dbs checked and vetted to maintain our high standards.

Yes. We offer different levels of cover for your boiler, plumbing and heating and associated pipework.

On new boilers you get a manufacturers guarantee upon installation which varies depending on the make and model.

No. The engineer will protect your home and clean up after the work is completed.

Yes. Before the engineer arrives please clear the area that they are working in of any clutter, valuables or breakables. Make sure the boiler is accessible so that on the day of the boiler repair or boiler installation the job runs smoothly. 

Combination boilers or combi boilers for short are the most popular type of boiler used widely in the uk in somewhat 75% of homes.

They are aptly named because they combine a high efficiency water heater and a central heating boiler all in one.

Combi boilers are considered more efficient and cost less in heating bills because 

  • They only heat water when you need it, on demand rather than storing it.
  • They are small and compact and can fit within the confines of a cupboard and don’t need a seperate water tank. 

A flue pipe is what carries away the emissions out of the property usually through the wall or the roof. They are usually round but sometimes square.

When you buy a new boiler through us we will install a new flue and other components to make sure it’s safe.

Yes. We chemically flush all new systems to clear any loose debris in the system, install a boiler protection kit and then refill with clean fresh water and dose the system with inhibitors to keep the system protected. 

We offer powerflushing as a service although it’s not included with a standard boiler replacement as the manufactures benchmark is a chemical flush to validate their guarantee. 

A magnetic filter is designed to protect your boiler from sludge and debris. It is fitted in line with the central heating circuit before the return of the boiler to stop damage caused by a dirty system and radiators.

A plume management kit directs “products of combustion” away from vents, windows or doors keeping your family safe.

Thermostatic radiator valves or TRV’s control you radiators so that you can adjust the temperature thus saving you energy on your heating bills.

The government advises that every household should have thermostatic radiator valves they

  • Save you money on your energy bills.
  • Use less energy.
  • Are better for the environment.
Each valve cost £35 per valve supplied and fitted.

This video demonstrates how to bleed a radiator, in order to release built up air and solve heating problems such as a ‘gurgling’ sound and cold radiator tops.

This video shows you how to repressurise your heating system using your Greenstar gas boiler’s internal filling key.

We offer local professionals who can visit to carry out free on site surveys for the new products you need within your home with no hassle and no obligation.

We also offer instant online fixed price quotations saving the need for an on site survey with our clever step by step boiler quotating tool.

You will be able to compare different brands and prices which will allow you to make an informed decision on the product that best suits your needs, then choose your installation date for one of our expert installers to arrive and carry out the work, Putting you in the driving seat.

Answer

First you will answer some simple questions about your home and what you are looking for (it only takes a min so put the kettle on).

Choose

We recommend some packages with different brands and prices tailored to you requirements based on the answers you provided earlier.

Pay

You can pay and spread the cost over monthly installments including interest-free or pay it all up front using our secure payments systems. Choose whatever suits you best.

Delivered

We deliver your products ready for the installation on the day of the job shortly followed by your expert engineer to commence work.

Install

Your friendly qualified engineer will arrive, get set up and have your job completed and signed off with you. Put your feet up!
Yes, we will need to take your address as the landlord followed by the site address you want us to visit (discount is available for multiple property bookings).

If you choose to pay monthly, you will apply for credit through our payment partner Koze group Ltd (Hiber).

WE offer a range of payment plans over 1,2,3.,4 and 5 years including 0% APR available over 1 or 2 years. It’s 9.9% APR for our other plans. You can also leave a deposit of upto 50% (but you don’t have to), by leaving a deposit you will reduce your monthly payments and the amount of interest you pay. You then pay back the amount you borrow month by month, including any interest (if applicable). The first payment is usually made 1 month after installation but Koze group Ltd. (Hiber) will write to you and confirm the details. If you want to pay the finance off early please call the finance company directly who will give you a settlement figure.

Hiber is the company that manages secure online finance payments for i Gas Engineers Plumbing & Heating Ltd.

You can either choose to pay for your boiler order in monthly installments, or all at once on a credit or debit card.

Replace the boiler. A repair can sometimes work out as much as what the cost of a brand new boiler costs.

A boiler replacement will save you money in the long run without the need for future repairs. Not only that but it could save you as much as £580 on your energy bill.

We can provide a brand new A-rated boiler from £1,695, or from £35.93 a month including VAT and gas safe installation.

How much does a boiler cost?

The cost for:

  • A brand new A-rated boiler
  • A brand new flue
  • A Boiler protection kit
  • Energy saving controls
  • All fittings, Fixtures & all other sundries
  • Installation from a Gas Safe Registered installer

Would set you back between £2,300 and £4,000.

We can provide a brand new A-rated boiler from £1,695, or from £35.93 a month including VAT and gas safe installation.

Yes. All of our gas engineers and installers are professional, experts that are dbs checked and vetted to maintain our high standards.

Yes. We offer different levels of cover for your boiler, plumbing and heating and associated pipework.

On new boilers you get a manufacturers guarantee upon installation which varies depending on the make and model.

No. The engineer will protect your home and clean up after the work is completed.

Yes. Before the engineer arrives please clear the area that they are working in of any clutter, valuables or breakables. Make sure the boiler is accessible so that on the day of the boiler repair or boiler installation the job runs smoothly. 

Combination boilers or combi boilers for short are the most popular type of boiler used widely in the uk in somewhat 75% of homes.

They are aptly named because they combine a high efficiency water heater and a central heating boiler all in one.

Combi boilers are considered more efficient and cost less in heating bills because 

  • They only heat water when you need it, on demand rather than storing it.
  • They are small and compact and can fit within the confines of a cupboard and don’t need a seperate water tank. 

A flue pipe is what carries away the emissions out of the property usually through the wall or the roof. They are usually round but sometimes square.

When you buy a new boiler through us we will install a new flue and other components to make sure it’s safe.

Yes. We chemically flush all new systems to clear any loose debris in the system, install a boiler protection kit and then refill with clean fresh water and dose the system with inhibitors to keep the system protected. 

We offer powerflushing as a service although it’s not included with a standard boiler replacement as the manufactures benchmark is a chemical flush to validate their guarantee. 

A magnetic filter is designed to protect your boiler from sludge and debris. It is fitted in line with the central heating circuit before the return of the boiler to stop damage caused by a dirty system and radiators.

A plume management kit directs “products of combustion” away from vents, windows or doors keeping your family safe.

We offer local professionals who can visit to carry out free on site surveys for the new products you need within your home with no hassle and no obligation.

We also offer instant online fixed price quotations saving the need for an on site survey with our clever step by step boiler quotating tool.

You will be able to compare different brands and prices which will allow you to make an informed decision on the product that best suits your needs, then choose your installation date for one of our expert installers to arrive and carry out the work, Putting you in the driving seat.

Answer

First you will answer some simple questions about your home and what you are looking for (it only takes a min so put the kettle on).

Choose

We recommend some packages with different brands and prices tailored to you requirements based on the answers you provided earlier.

Pay

You can pay and spread the cost over monthly installments including interest-free or pay it all up front using our secure payments systems. Choose whatever suits you best.

Delivered

We deliver your products ready for the installation on the day of the job shortly followed by your expert engineer to commence work.

Install

Your friendly qualified engineer will arrive, get set up and have your job completed and signed off with you. Put your feet up!
Yes, we will need to take your address as the landlord followed by the site address you want us to visit (discount is available for multiple property bookings).

If you choose to pay monthly, you will apply for credit through our payment partner Koze group Ltd (Hiber).

WE offer a range of payment plans over 1,2,3.,4 and 5 years including 0% APR available over 1 or 2 years. It’s 9.9% APR for our other plans. You can also leave a deposit of upto 50% (but you don’t have to), by leaving a deposit you will reduce your monthly payments and the amount of interest you pay. You then pay back the amount you borrow month by month, including any interest (if applicable). The first payment is usually made 1 month after installation but Koze group Ltd. (Hiber) will write to you and confirm the details. If you want to pay the finance off early please call the finance company directly who will give you a settlement figure.

Hiber is the company that manages secure online finance payments for i Gas Engineers Plumbing & Heating Ltd.

You can either choose to pay for your boiler order in monthly installments, or all at once on a credit or debit card.

Replace the boiler. A repair can sometimes work out as much as what the cost of a brand new boiler costs.

A boiler replacement will save you money in the long run without the need for future repairs. Not only that but it could save you as much as £580 on your energy bill.

We can provide a brand new A-rated boiler from £1,695, or from £35.93 a month including VAT and gas safe installation.

How much does a boiler cost?

The cost for:

  • A brand new A-rated boiler
  • A brand new flue
  • A Boiler protection kit
  • Energy saving controls
  • All fittings, Fixtures & all other sundries
  • Installation from a Gas Safe Registered installer

Would set you back between £2,300 and £4,000.

We can provide a brand new A-rated boiler from £1,695, or from £35.93 a month including VAT and gas safe installation.

Yes. All of our gas engineers and installers are professional, experts that are dbs checked and vetted to maintain our high standards.

Yes. We offer different levels of cover for your boiler, plumbing and heating and associated pipework.

On new boilers you get a manufacturers guarantee upon installation which varies depending on the make and model.

No. The engineer will protect your home and clean up after the work is completed.

Yes. Before the engineer arrives please clear the area that they are working in of any clutter, valuables or breakables. Make sure the boiler is accessible so that on the day of the boiler repair or boiler installation the job runs smoothly. 

Combination boilers or combi boilers for short are the most popular type of boiler used widely in the uk in somewhat 75% of homes.

They are aptly named because they combine a high efficiency water heater and a central heating boiler all in one.

Combi boilers are considered more efficient and cost less in heating bills because 

  • They only heat water when you need it, on demand rather than storing it.
  • They are small and compact and can fit within the confines of a cupboard and don’t need a seperate water tank. 

A flue pipe is what carries away the emissions out of the property usually through the wall or the roof. They are usually round but sometimes square.

When you buy a new boiler through us we will install a new flue and other components to make sure it’s safe.

Yes. We chemically flush all new systems to clear any loose debris in the system, install a boiler protection kit and then refill with clean fresh water and dose the system with inhibitors to keep the system protected. 

We offer powerflushing as a service although it’s not included with a standard boiler replacement as the manufactures benchmark is a chemical flush to validate their guarantee. 

A magnetic filter is designed to protect your boiler from sludge and debris. It is fitted in line with the central heating circuit before the return of the boiler to stop damage caused by a dirty system and radiators.

A plume management kit directs “products of combustion” away from vents, windows or doors keeping your family safe.

Thermostatic radiator valves or TRV’s control you radiators so that you can adjust the temperature thus saving you energy on your heating bills.

The government advises that every household should have thermostatic radiator valves they

  • Save you money on your energy bills.
  • Use less energy.
  • Are better for the environment.
Each valve cost £35 per valve supplied and fitted.
Thermostatic radiator valves or TRV’s control you radiators so that you can adjust the temperature thus saving you energy on your heating bills.

The government advises that every household should have thermostatic radiator valves they

  • Save you money on your energy bills.
  • Use less energy.
  • Are better for the environment.
Each valve cost £35 per valve supplied and fitted.

We are Gas Safe registered

i Gas Engineers take safety seriously and are on the Gas Safe Register.

Gas Safe Register is the official gas safety organisation in Great Britain.

It replaced CORGI on 1st April 2009. Gas Safe Register is responsible for the registration and regulation of gas engineers. Membership is mandatory for any company or engineer working with gas appliances.

If you would like to find out more about Gas Safe Register you can 0800 408 5500 or visit the Gas Safe Register website.

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